Better tracking for happier recipients

Everything recipients need to know sent automatically, so missed deliveries drop and your team gets fewer complaints.

  • 50% reduction in recipient waiting time

  • 96%+ delivery success rate

  • 50% fewer inbound queries

A plant-filled living room with a blue sofa, fireplace, and a package on a coffee table.
The problem

Unhappy recipients create problems that land on your desk.

Recipients missing deliveries

No notification, no ETA, no tracking link. Recipients don't know when a delivery is coming until they miss it, and you need to try again.

“Where is my order?" calls

No live visibility means recipients get frustrated when things don’t go to plan. The result is a flood of update requests you have to chase from drivers.

Disputes with nothing to show

When a recipient says a package never arrived, you’re left scrambling to find evidence and resolve the issue.

Smooth delivery for the entire operation