Better tracking for happier recipients
Everything recipients need to know sent automatically, so drivers deliver first time and your team gets fewer complaints.
50% reduction in recipient waiting time
96%+ delivery success rate
50% fewer inbound queries
Unhappy recipients create problems that land on your desk.
Recipients missing deliveries
No notification, no ETA, no tracking link. Recipients don't know when a delivery is coming until they miss it, and you need to try again.
“Where is my order?" calls
No live visibility means recipients get frustrated when things don’t go to plan. The result is a flood of update requests and you have to call drivers.
Disputes with nothing to show
When a recipient says a package never arrived, you’re left scrambling to find evidence and resolve the issue.
Better communication. Fewer missed deliveries. Satisfied recipients.
Keep recipients informed automatically
Send branded delivery notifications via SMS or email at key moments: when the route starts, when the driver is close, and when delivery is complete.
Give recipients live visibility into their delivery
Share a live tracking link with dynamic ETAs, driver location, and position in queue, so recipients can plan their day and stop wondering where their package is.
Let recipients help themselves
Recipients can add delivery instructions directly on their tracking page, so drivers arrive informed and complete deliveries first time.
Fewer surprises at the door mean faster deliveries
Let recipients know what’s needed before the driver arrives, like cash on delivery, signature required, or custom access conditions, so nothing slows down drivers.
Smooth delivery for the entire operation
Dispatchers
Plan routes, adjust them, and make deliveries run smoother with delivery details flowing directly to both clients and drivers.
See dispatcher view
Drivers
Get drivers the best route-planner app on the market to keep them on track, update their status as they go, and finish their day faster.
See driver app
Clients
Give clients a web portal where they can upload orders, track progress, and review history without filling your inbox.
See client portal