Product updates
What’s new in Spoke Dispatch
Feature updates and improvements to make last mile delivery more dynamic
Get Started
09 Mar 2026
Identify and edit incorrect addresses before they disrupt routes
When an incorrect address format or location is added to a route, it can be hard to spot the error. The knock-on impact can be that drivers are sent to the wrong location, causing confusion and delays.
Spoke now automatically flags addresses that appear to have an unclear location or where the address number cannot be found, so that you can easily spot and correct any errors.
Potential address issues are flagged on the Dispatcher Dashboard and Driver App, giving both dispatchers and drivers the opportunity to fix incorrect details before they impact routes.
- When Spoke flags a stop with ‘address number not found’ or ‘unclear location’
- Click on the stop on the Dispatcher Dashboard or Driver App to edit it
- Choose to edit the address details, adjust the pin location, or keep the address details as they are
06 Feb 2026
Easily correct the delivery status of stops incorrectly marked in the driver app
Occasionally, Drivers make mistakes, and previously, it was hard for Dispatchers to correct the delivery status of a stop that was marked incorrectly.
Now, Dispatchers can edit the delivery status of a stop from the Dispatcher Dashboard, ensuring that any errors are easily rectified and that recipients receive the latest, accurate tracking information.
- Click on a stop
- Use the pin icons to Clear delivery status
16 Jan 2026
Request and collect cash on delivery
Previously, requesting cash-on-delivery was not possible using Spoke Dispatch, and couriers had to find their own way to request, collect, and record any cash received at a stop.
Now, any cash on delivery requirements for a stop can be imported into Spoke via API, spreadsheet, or manually added.
Recipients are notified of any money that is due on their delivery tracking link.
Drivers are prompted on their driver app to select the payment type, confirm that the amount has been received, and collect the recipient's signature. At the end of every route, they are shown a breakdown of the payments collected.
Dispatchers can edit, view the live status, and export a cash on delivery summary in the Dispatcher Dashboard.
14 Jan 2026
More efficiently reallocate existing stops between routes
Previously, copying or moving existing stops between routes could be a complex process.
We’ve streamlined this workflow to make copying or moving existing stops between routes even easier, which saves Dispatchers time when they need to quickly and efficiently reallocate stops between various routes.
Moving stops can now be carried out in a dedicated pop-up, keeping the Dispatcher in the context of the route they are editing. Finding the route you want to move stops to is also simpler with the calendar selector and filtering options, making it easy to find individual routes by name or date.
The ability to select multiple stops has also been streamlined to look and work more efficiently, and a new confirmation message has been introduced to reduce accidental errors by requesting verification before any changes are discarded.
19 Nov 2025
Clients can directly import orders from their Shopify store to Spoke Connect
With Spoke Connect, couriers can invite their clients to upload, track, and manage their orders in real time. It provides a live delivery dashboard that connects couriers with their clients.
Previously, clients only had the option to upload orders manually or via a spreadsheet. Now, they can link their Shopify store with Connect to directly import orders that are ready for delivery.
It’s also possible to set permissions that enable the automatic updating of order status, and trigger customer notifications in Shopify, as deliveries are completed in Connect.
17 Nov 2025
Use navigation powered by Google Maps and automatic theme mode to improve driving conditions
Spoke's in-app navigation is powered by Google Maps, which provides functionality such as live traffic disruption alerts, satellite map views, and turn-by-turn directions which all help drivers successfully handle the challenges they face on the road.
When driving conditions become difficult in the dark, drivers can now also benefit from automatic theme changing, which switches the theme of the driver app between light and dark depending on the time of day on their phone, making the map view more visible and reducing battery consumption.
10 Nov 2025
Scan barcodes when loading vehicles to prevent package misidentification
Previously, drivers could scan the barcode on a package to add that stop to their route, and scan the barcode again at the recipient’s address to confirm delivery.
The latest update to barcode scanning also lets drivers scan the package barcode as they load their vehicle, to confirm they are loading the correct item.
This latest update also lays the foundations so that soon scanning a package’s barcode will be able to provide proof of custody details from the point that it is loaded onto a vehicle until it is delivered to the recipient.
05 Nov 2025
Accurately record the exact amount of time drivers spend at stops
Knowing how long it takes a driver to deliver an item at a stop helps couriers accurately manage operations and workforce performance.
Users on the Premium and Expert plans can now benefit from the latest ‘time at stop’ feature, which automatically records the time a driver arrives at and departs from a stop.
This feature is on by default for Premium and Expert plans and works when drivers use Spoke's internal navigation on their driver app. The actual time each driver spends at a stop is logged and displayed in the dispatcher dashboard.
23 Oct 2025
Circuit is now Spoke.com
We’re entering a new chapter, with a fresh new name.
Circuit is now > Spoke.com
It’s just a name change. Everything else you know and trust about us stays exactly the same: the same team, values, and dedication to creating first-class products for last mile delivery.
- Spoke Dispatch, formerly Circuit for Teams
- Spoke Connect, formerly Circuit Client Portal
This rebrand reflects who we are today and where we’re headed, and we can’t wait to show you what’s next. Over the past year, our platform has powered more than 1 billion deliveries, our team has grown, and so has our ambition to 10x the number of deliveries we power in the years ahead.
24 Sep 2025
Successfully balance cash flow with custom billing dates and payment extensions.
The seasonal nature of last-mile delivery can make balancing cash flow difficult at times.
Now, Spoke Dispatch users can choose a custom billing date that suits their business's financial cadence and request a fourteen-day payment extension up to three times a year if they need a little extra time to help manage finances successfully.
- Go to Settings > Workspace > Plan & Billing
- Go to the Billing tab > Billing details > Billing date and click
