What’s new in Spoke Dispatch
Feature updates and improvements to make last mile delivery more dynamic
Feature updates and improvements to make last mile delivery more dynamic

We’re entering a new chapter, with a fresh new name.
Circuit is now > Spoke.com
It’s just a name change. Everything else you know and trust about us stays exactly the same: the same team, values, and dedication to creating first-class products for last mile delivery.
This rebrand reflects who we are today and where we’re headed, and we can’t wait to show you what’s next. Over the past year, our platform has powered more than 1 billion deliveries, our team has grown, and so has our ambition to 10x the number of deliveries we power in the years ahead.
In 2026, we’ll launch some exciting new products we’ve been working on, which will improve last mile delivery for retailers, drivers, couriers, and recipients.
Over the next few weeks, you’ll see our new look roll out across our app, website, and materials.
Thank you for being part of our journey, and here’s to the future as Spoke.com
The seasonal nature of last-mile delivery can make balancing cash flow difficult at times.
Now, Spoke Dispatch users can choose a custom billing date that suits their business's financial cadence and request a fourteen-day payment extension up to three times a year if they need a little extra time to help manage finances successfully.
Previously, clients might upload orders that were missing key information into Spoke Connect.
Without all the necessary details for a stop, couriers would need to contact the client to find out any missing information and update stops accordingly. This could increase the time and stress associated with managing client data.
Now, couriers can set required fields for any of their clients, and each client has to include those required fields for every stop they wish to import.
During the upload process, clients will be alerted if a required field is missing and given instructions on how to add it.
Couriers have complete control over which required fields each client should upload, eliminating the possibility of missing details and delayed delivery.
When importing stop data, Spoke allows Dispatchers to import all the essential stop details, such as the type of stop, time windows, and number of packages.
Now, users on the Standard and Pro plans can also import their own custom stop properties to add key information that’s useful for their business.
Once created and imported, custom properties are visible by default on stops displayed on the Dispatcher Dashboard, and they can be selectively hidden or made visible on the Driver app and Recipient tracking details.
Custom properties are set at the account level, making it easy to search and filter account activity by custom property. Once they have been defined in your account settings, they can be uploaded via spreadsheet or included in stop data imported using Spoke’s Public API.
Couriers can choose to invite clients to Spoke Connect, which provides a custom dashboard where each client can upload, manage, and track all their orders in real time.
Clients can now add multiple team members to Spoke Connect.
By doing so, more team members can import, track, and manage order issues directly, making shipment information easily accessible and spreading responsibility for delivery across relevant team members.
Previously, Spoke did not provide real-time alerts for things like speed cameras or roadworks in the driver app, which meant that drivers had to deal with unexpected traffic issues as they happened.
Now, drivers using internal navigation on the app automatically receive real-time traffic alerts on their route. Using live crowdsourced data from Spoke, Waze, and Google Maps, any problems that could impact a route are now highlighted on the driver app map view.
If drivers encounter a traffic issue that has yet to be reported, they can add information about the disruption directly from their app. This information will instantly become visible on the map, helping other drivers in the area avoid the same problem.
Adding drivers to your account one by one is a slow and manual process, and managing your driver team can take a long time if you have a large workforce and need to make multiple changes.
Using Spoke’s Public API, you can now manage and bulk add up to 50 drivers at a time to your team. The API allows you to automatically onboard new drivers with an identifying driver email or phone number.
Automate your last mile management and get the most out of Spoke's Public API by using the latest endpoints:
Previously, Drivers could not use Spoke with in-vehicle technologies like Android Auto or CarPlay. Now the app is fully compatible with both.
Drivers can connect their Spoke app with their vehicle infotainment display using Android Auto or CarPlay, which gives them the advantage of using a larger integrated dashboard screen for navigation and delivery.
Being able to easily identify which client a delivery belongs to helps make sure that the individual client’s delivery requirements are carried out and can speed up dispute resolution.
Once a client has been invited to Spoke Connect, when a spreadsheet with client IDs is uploaded, those stops are now automatically tagged with the client name.
New clients can now be added directly from the stop details, making onboarding them to Spoke Connect even easier and faster.
By default, SMS notifications for recipients are sent from Spoke, and tracking pages are also branded with Spoke's logo. However, recipients are unlikely to recognize or trust the Spoke brand. They are typically expecting delivery notifications that are branded with the name of the retailer they purchased from or the courier handling their delivery.
Users on the Spoke Dispatch Pro Plan can now enhance the trust and recognition levels of their recipient notifications by adding their company logo and contact details to the recipient tracking page and creating a branded SMS sender name.

Your new billing date will be effective immediately.
Your account must have been active for at least six of the last twelve months and can have no more than one pending invoice in order to qualify for payment extensions.
Your extension request will be approved immediately if it meets the criteria. Your invoice due date will be extended by fourteen days, but your billing cycle will remain unchanged.

Your client will now only be able to successfully upload a stop if it has all the required fields.






