News, insights, and more

8 Customer Retention Strategies for Delivery Businesses

A good customer retention rate is key to your business’s success. Here’s what it means and how you can retain more customers.

10 Ways to Lower Delivery Lead Time

Thinking of jumping on the faster delivery bandwagon? Read on to learn how to reduce your delivery lead time.

How to Buy Delivery Routes: A Guide for Growing Courier Companies

Here’s what courier companies need to know before buying delivery routes, from due diligence to pricing, legal handover, and integration.

How to Properly Check References When Hiring a Delivery Driver

Checking references can help build a strong delivery team. Here's what you should know about delivery driver reference checks.

10 Most Common Delivery Driver Interview Questions

Discover the 10 most common delivery driver interview questions. Ask your job seekers the best interview questions for delivery drivers.

How to Win Courier Contracts in 2026 - And Keep Them

Everything courier companies get wrong about winning contracts - and what profitable operators are doing instead in 2026

How to Create an Effective Capacity Planning Process

Capacity planning is essential to making sure your logistics, delivery, or shipping business keeps up with supply chain demand. Here’s how it works.

How to Grow a Courier Business: Help to Scale and Manage Your Deliveries

Find out how to grow a courier business. From hiring staff to how software can help you optimize delivery.

How to Solve Your Vehicle Routing Problem (Without a Degree in Applied Mathematics)

In this post, we show you how you can solve your vehicle routing problem, without needing a degree in applied mathematics.

Delivery Driver Training: A Checklist to Set New Drivers Up for Success

Learn about the delivery driver training process of Lisa Davis-Isaacs, a Hermes Delivery Manager. In this guide, she shares advice for onboarding new drivers.